...but I do not think it means what you think it means.
A lady describes her experience with an AT&T representative in resolving insufficient communication about signing up for a discount. She points out how she was polite and was dealt with fairly.
The website operator is impressed with her attitude and her results, but asks the question that I think would be first in my mind: AT&T charges you a fee to activate a discount? They make you pay to save money?
I thought only the government did that.
(H/T Fark.)
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